Contact Servo Sprint
The fastest way to reach us is email: support@servosprint.xyz. Every message is read by a person. We usually reply within a few days.
Bug reports
A good bug report lets us fix things quickly. If you can, include:
- your device and browser (for example "iPhone 15, Safari" or "Windows laptop, Chrome");
- what you were doing when it happened (title screen, mid-run, Garage, Workshop);
- what you expected and what happened instead;
- a screenshot or short screen recording, if you have one;
- your player name, if the problem is with your save, scores or badges.
Before writing, it is worth trying one thing: if the game shows a black or frozen screen, reload the page. Most graphics hiccups on phones clear up that way. The FAQ covers the most common questions.
Your save and your name
Servo Sprint has no accounts and no passwords. Your progress lives in your browser, and you can save your name with a passkey or a backup code to keep it across devices. We can't see your passkey or recover a backup code you didn't keep, but if something has gone wrong with your save, email us with your player name and we'll look at what we can do.
Purchases and refunds
Purchases in the optional store are paid through Stripe's secure checkout, and we never see your card. For help with a purchase or to ask for a refund, email support@servosprint.xyz with your player name and roughly when you bought it. See the terms for how purchases work.
Privacy requests
To ask what we hold about your player name, or to have it deleted, email the same address. The privacy policy explains what the game stores and why.
Press, creators and partnerships
Press and creators can find screenshots, clips, logos and fact sheets in the press kit. For press questions, write to socials@servosprint.xyz.
Follow along
New clips and updates go out on YouTube and X, and release notes appear on the blog.